
Consulting
Partnering with clients to help them identify the best path to resolve the organization’s most urgent, issues, gaps and endeavors. This is accomplished through the active engagement and assessment of People, Process and Technology
Transformation
Leadership
Engagement
Areas of consulting
Executive Leadership
OCW works with your Executive to ensure there is optimum leadership and role modeling for the rest of the organization. What does this look like? Clear alignment, transparent communication and utilization of individual strengths to create a balanced approach to strategic goals, eliminating the politics and competition with ‘I vs. We’ mindset.
Operational Excellence
OCW’s perspective on Operational Excellence is creating the alignment and balance of People, Process and Technology in order to deliver the best service to our clients. We work to line up your Vision with your priorities, creating communication your people will understand and support and developing and/or transforming processes and technology that create the foundation to execute.
People & Culture
The most critical assets in an organization are its people. We believe that transformation occurs through advancing the business through people. When they understand the vision and their role in achieving it, they embrace business strategies, and your culture becomes aligned. When there is alignment, there is passion for success vs. confusion, politics and competition. One goal, one message, one team….and your business will succeed.
Strategic Planning
Using key scan and assessment tools and analysis, OCW helps bring clarity to understand your 'WHY' as an organization and how this translates into your business vision, your goals and your 'What's Next?’ We further work with you to co-create a project plan and key milestones that engage and enroll leadership at all levels within the business.
Organizational Health
A critical component to success, Organizational Health is an organization’s ability to function effectively, to cope adequately, to change appropriately, and to grow from within. At OCW, we look at OH as the report card on how you are doing as it aligns to your strategic plan and associated operational excellence targets. We introduce you to your ‘Rallying Cry’ and the impact it creates throughout the organization.
Project Management
From definition of outcome throughout creation of a project charter, assembling the project team, developing and implementing to the project schedule are critical components to realizing your strategic priorities. OCW partners with your project management leaders to create a framework that can be managed with ease and total accountability. We also focus on post project outcomes, with lessons learnt, success criteria and benefits realization
“Jo-Ann's operational expertise and gift for reframing discussions to invoke collaboration and action made what seemed insurmountable, manageable, logical and engaging! Implementation under her guidance has been a breeze and her step by step guidance and follow through has been invaluable to both myself and our organization.”
— Carol (Behan) McLean, Shift Happens Coaching, Founder